ebay insurance for buyers

If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges. Vehicles that are subject to a recall for this type of damage are not eligible for VPP. While it may sound like an insurance policy for your online purchases, it's not, and PayPal states this in their T&Cs. Because eBay is primarily a forum in which buyers are connected to sellers, rather than an online retail site in its own right, eBay has struggled to maintain the same reputation for safety and good customer service that other retail platforms enjoy—like Amazon.com. Notably, eBay usually rules that previous use has resulted in normal wear and tear and that buyers knowingly take a risk when buying a used item that the item may break soon after purchase. If a Craigslist or non-eBay seller 'promises' you the eBay protection plan, this is fraud and you should walk away. After a decision in a buyer's favor, eBay takes responsibility for recovering funds from the seller, because the buyer has already been reimbursed. How much will the reimbursement amount be? Criminals want to lure you into feeling safe and may also disguise their websites or emails to look like they are from eBay, when they are not. Buyers who engage in activity as described in the Abusive buyer policy may be subject to a range of actions, including warnings, being blocked from requesting returns or refunds on eBay, being blocked from opening claims, loss of eBay Money Back Guarantee coverage, and account suspension. This is especially the case for higher value items. If you’ve paid with a credit card through PayPal, be sure to make a claim with PayPal first. Vehicle Purchase Protection does not cover any damage on a vehicle listed with anything but a "clean" title. (This protection is only available for vehicles listed in the Car & Truck and RV & Camper categories.). USPS Priority Mail automatically covers packages that are damaged or lost up to a value of $50 for all eBay sellers. Vehicle Purchase Protection is only offered on transactions that are completed on eBay. Some buyers on eBay may set up a fake PayPal account or have a fake PayPal confirmation email ... it is generally a good idea to have your buyers purchase insurance … Do not make a claim with your credit card company. Vehicle Purchase Protection is automatically included at no additional cost when you complete the purchase of an eligible vehicle on eBay.ca, eBay.com, or the eBay mobile app. eBay offers insurance through ShipCover when you purchase postage and print labels through eBay. “It is always advisable to make payment once the buyer has viewed the item in person. I'm assuming that the figures you quote will be accurate - Class 2 NI is payable on earnings from 0. If it appears too good to be true, it probably is. Novice buyers are especially susceptible to being scammed. (This protection is not available for vehicles listed in the Dune Buggy, Race Car or Trailer categories. Also, if you've dealt with the seller before you may want to go directly through PayPal. Many sellers offer free collection, especially for large items which may be difficult to post. 1. If you made the purchase on eBay, start here instead. Additionally, the protection policies offered by many credit card issuers usually default to the assumption that the "customer is always right." If you’ve paid with a credit card through PayPal, be sure to make a claim with PayPal first. The cost of repair to each qualifying component must exceed $1,000. Some examples that may surprise buyers include: It's worth noting that items that arrive very late, in a condition not matching the description, or with obvious damage or defects that were not disclosed in the listing, are generally covered. Selling your things on eBay can be … 3. Free shipping for many products! Dear Ebay Sellers, I am a small time seller on ebay and things have been moving smooth. I sent a consignement last week to a buyer to reach him the very next day. Note that you can also set your eBay account to automatically combine shipping and include the new rate on invoices when a buyer completes a purchase. After selecting a resolution method, a buyer is required to use that process for the duration of the resolution effort. Note, however, that VPP does not protect you if the seller's description was inaccurate with respect to the vehicle's sub-model, trim packages or special editions. Generally speaking, eBay Buyer Protection is a promise to shoppers on the U.S. eBay site—eBay.com— that eBay will intervene in disputes between buyers and sellers to rectify issues when the seller has failed to act adequately to resolve the dispute. You pay for a vehicle or send a refundable deposit for a vehicle and never receive the vehicle. 1. Buyers that file a successful claim under the program are usually: In rare cases, the buyer may not be required to return the item to the seller but will still receive a refund. Keep tracking details safe An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Inspection costs, warranty fees, taxes paid, or any other fees or expenses that are not expressly covered under these Terms and Conditions. Return the item to the seller if eBay requires this step. Copyright © 1995-2020 eBay Inc. All Rights Reserved. While eBay would like to embrace new buyers, they must be educated in the ways the site works. Here's how to do it. VPP is automatically included at no additional cost when you complete the purchase of an eligible vehicle on ebay.com or eBay mobile applications. When the Buyer Is Covered by Buyer Protection. 2. For items purchased on or after September 1, 2017, your capital equipment purchase is protected for up to $100,000 or the equipment purchase price, whichever is lower. However, in general, here are the protections available. ), The vehicle is less than 20 years old and has more than a 5,000 mile odometer discrepancy from the mileage stated in the seller's listing. 1. VPP is not an insurance policy, a warranty, a solution for buyer's remorse, or a substitute for buyer diligence (i.e. See additional exclusions to the coverage of Vehicle Purchase Protection below. Any damage that does not impact the safety or operability of the vehicle. Do not make a claim with your credit card company. Losses based on a vehicle classified as "theft recovery" or "previously stolen" but recovered by a law enforcement agency prior to being listed on eBay. 1. There are a variety of scenarios that meet this condition, for instance: You received a completely different item. There are a numer of factors that need to be considered eg do you have other employment outside of your ebay business? Any damage on vehicles 10 years old or older (10-year threshold is based on model year). The vehicle has an undisclosed or unknown lien against its title. Notably, eBay will remain in contact with both the buyer and seller, asking questions or requesting evidence for claims. eBay Buyer Scams and How To Deal With Them! eBay Buyer Scams and How To Deal With Them! eBay Tells Sellers to Welcome Zero Feedback Buyers: by: Marie : This program is free on all eligible capital equipment transactions completed on the eBay Business site with a final price of at least $1,000. For items purchased prior to September 1, 2017, your capital equipment purchase is protected for up to $50,000 or the equipment purchase price, whichever is lower. When you start and end your transaction on eBay Motors, you automatically get the benefit of eBay's Vehicle Protection Program*. You did not receive a title from the seller (and a title is required by both your state and the seller's state) and it's not possible to obtain a title from the appropriate DMV. On eBay, your feedback score from other users is calculated on two levels. Buyers registered on eBay sites other than eBay.co.uk will continue to use the resolution system currently on their site of registration. Also, credit card companies have a clear pro-buyer orientation. I opened up a usps insurance claim and this in the mail. Conduct sales accurately and carefully – photograph the item well, include a detailed description on the listing and keep meticulous records of communication. For vehicles listed in the Bus, Commercial Truck, and RV & Camper categories, the cost of repair for the undisclosed damage to each qualifying component must exceed $1,500. Use PayPal for payment. Escalate to eBay if you don't reach a resolution within 3 business days. You comply with the filing deadline and requests from the VPP Administrator (regardless of any shipping delays you experience). Your order arrives, but it's significantly different than it was described. For this reason, there's more to Buyer Protection than just knowing how to file a claim—it's also important to know how to persuade eBay and win a claim if you want to be sure of receiving a refund. Learn more. I know that it gets Ebay more buyers and more money with the newer guarantee, but it costs sellers more to insure every item. Any damage on a vehicle listed with anything but a "clean" title. Vehicles advertised well below what it is worth may be tempting, but should be a red flag. VPP is automatically included at no additional cost when you complete the purchase of an eligible vehicle on ebay.com or eBay mobile applications. eBay automatically calculates the international shipping cost, duties, taxes and estimated delivery dates upfront, and adds them to the listing which the international buyer sees. Because both buyers and sellers have reason to be wary of one another when disputes arise, eBay has taken steps to ensure that buyers and sellers that have performed in good faith are given a fair deal at the end of the transaction. After selecting a resolution method, a buyer is required to use that process for the duration of the resolution effort. The vehicle had a title with one of the following undisclosed brands (salvage, rebuilt/rebuildable, unrebuildable, reconstructed, scrapped/destroyed, junk, lemon, manufacturer buyback or flood/water damage) at the time of the end of the listing. The Scam. Damage to any component (other than the combustion engine, transmission, and/or body/frame), including but not limited to the vehicle's interior, exhaust, air conditioner, electrical (including the battery or other electrical components of a hybrid or electric car's engine), suspension, cooling system, turbo charger, fuel system, differential, clutch/torque converter, and/or pollution control devices; or. pre-purchase research and inspection). An eBay seller who has total sales of approximately $46,000,000.00 with a high ASP (average sales price) recently dug up some statistics that show how she has thwarted a number of buyers with mail-related claims who were likely scammers. This protection is not available for vehicles listed in the Race Car or Aircraft categories. Hi I run my little ebay business from home like most people do so I need general home B&C insurance which will cover me while running a business from home & cover stock held at home against theift, fire, flood etc. undisclosed defects in the title, and certain undisclosed defects with the vehicle. If you think that printing your own postage is slick, you’re gonna love electronic insurance. ... eBay buyers look at the photo as a 1st judgement. Buyers' only rights under law are that the product is fairly described and the owner has the right to sell it. Ebay is great for buyers, because of buyer protection, but for someone who wants to sell more than $500 worth of product, PayPal (Ebay’s affiliate) insists that the seller graduate to a Premier account, by which the seller is forced to accept credit card payments, if that should be the buyer’s choice. For items purchased prior to September 1, 2016, your eligible vehicle purchase is protected for up to $50,000 or the vehicle purchase price, whichever is lower. For the seller's point of view see: eBay Seller's Guide To Paypal. Nowadays buyer fraud on eBay is becoming more and more sophisticated and advanced and while these general rules will help you, you still need to be aware of some of the more in-depth scams that buyers try. We intend to introduce the new resolution process to all eBay sites over time. You can report your problem in the PayPal Resolution Centre or the eBay Resolution Centre. If you learn that your vehicle is a stolen vehicle, you will have 365 days from the date that the listing ended to file for reimbursement. eBay may be most well known as an auction site for obscure collectibles and lightly-used clothes, but things have changed a lot since the company’s founding 25 years ago. You obtain the VPP Administrator's prior written consent before altering, repairing, selling, or releasing possession of the vehicle before a determination is made on your reimbursement request. I have found out about the new insurance policy the hard way (to the tune of over $400) which is the seller of the item is responsible for paying to insure items, not the buyer as in the past. Punitive damages, lost profits, loss of work, travel expenses, or restocking costs. Vehicle Purchase Protection is automatically included at no additional cost when you complete the purchase of an eligible vehicle on eBay.ca, eBay.com, or the eBay mobile app. For vehicles listed in the Boat category, the cost of repair for the undisclosed damage to each of the engine or the hull must exceed $1,500. Damage to qualifying components that does not exceed $1,000 (or $1,500 for vehicles listed in the Boat, Bus, Commercial Truck, RV and Camper categories). PayPal goes a long way in protecting your money and ensuring you receive money from buyers. The cost for liability insurance for ebay sellers is, as with all insurance, based upon the risk information received by the underwriter. 1. I have over 1500 feedbacks 90% as a buyer. Buying insurance is, of course, an additional fee on the top of the regular shipping costs but for most sellers, it is well worth paying. Vehicle Purchase Protection (VPP) provides protection, against certain losses associated with fraud, up to a maximum amount of your purchase price paid, not exceeding $100,000, for purchase of an eligible vehicle on ebay.com or through the eBay mobile application. Escalate to eBay if you don't reach a resolution within 3 business days. 1. eBay automatically calculates the international shipping cost, duties, taxes and estimated delivery dates upfront, and adds them to the listing which the international buyer sees. With Click & Collect, you can buy on eBay and collect your items at a time that suits you from thousands of conveniently located eBay Collection Points. You as a buyer have "buyer protection" if the item is damaged, lost, never received, you are covered DO NOT PAY FOR INSURANCE. You ship the item to the buyer as normal. Open a case and try to work things out with the seller. Misstatements about the type of title brand, for a vehicle listed with anything but a "clean" title. To give eBay sellers and carriers more time to safely fulfil and deliver orders, we are extending the estimated delivery times that are shown to buyers. Buyers who engage in activity as described in the Abusive buyer policy may be subject to a range of actions, including warnings, being blocked from requesting returns or refunds on eBay, being blocked from opening claims, loss of eBay Money Back Guarantee coverage, and account suspension. As always, it pays to read the fine print. As it is the buyers duty to check the item before the POD is signed. 3. eBay will review your case and get back to you within 48 hours. This is by far the most common scam on eBay and it’s a very simple one. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. An eBay spokeswoman said the company invested heavily in dedicated fraud prevention teams. 2. Verify item is eligible for PayPal's buyer protection program. In a bid to increase the number of people who sell items full time on eBay, the online auction company will offer them group health insurance. As a buyer, you should look at both of these scores for the sellers you’re considering. Before we get started, a word of warning about Paypal scams. All buyers purchasing items on eBay.co.uk can contact eBay for dispute resolution. Nowadays buyer fraud on eBay is becoming more and more sophisticated and advanced and while these general rules will help you, you still need to be aware of some of the more in-depth scams that buyers try. If you made the purchase on eBay, start here instead. Similarly, a product that is inexpensive and generally recognized to be poor in quality is not likely to be refunded even if it breaks within the first 45 days you have it. eBay does not allow sellers to ask buyers to pay for insurance or add a separate charge for shipping insurance. Damage after purchase - Damage or loss caused during shipping or otherwise after purchase. 2 min article; Shipping rates for sellers. Here are some of the most common eBay scams and how they can be avoided. Be cautious when purchasing items from the following list: eBay Seller Insurance. Buyers can't use more than one resolution method to get a refund. The buyer purchases one of your listings as normal. Because both buyers and sellers have reason to be wary of one another when disputes arise, eBay has taken steps to ensure that buyers and sellers that have performed in good faith are given a fair deal at the end of the transaction. Buyer Claims You Shipped an Empty Box. The first is the percentage rating, which is a score out of 100. eBay takes the number of positive feedback ratings and divides it by the total number of feedback ratings. Buying and selling on eBay can be great, but it can also be fraught with risk. 3. Once the POD is signed then the courier company's liability is over and the transit insurance is over. Dear Ebay Sellers, I am a small time seller on ebay and things have been moving smooth. 3. Margaret Kane Aug. 18, 2002 1:46 a.m. PT eBay Buyer Protection for Buyers; How does eBay Buyer Protection work? Free shipping for many products! PayPal goes a long way in protecting your money and ensuring you receive money from buyers. Once they click, they move on to the description. Do I ask the buyer to send me the damaged item? For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. Ebay is great for buyers, because of buyer protection, but for someone who wants to sell more than $500 worth of product, PayPal (Ebay’s affiliate) insists that the seller graduate to a Premier account, by which the seller is forced to accept credit card payments, if that should be the buyer’s choice. Sellers are not allowed to charge buyers for insurance since May 2008. Sending an insurance affidavit (from her third-party insurer, U-PIC) to fill out, along with the "insurance fraud statement," to buyers who have … 3 min article; Collection in person. When communicating with buyers, always do so through eBay's channels. Online Sellers Insurance tailor insurance covers to meet the needs of your eBay store. eBay will charge you a set monthly fee, depending on the size of your business, for using their site for you to make regular income. 3 min article; Collection in person. Buyers are eligible for a buyer protection claim as long as they: This last point catches many disputers unaware. He is an experienced buyer and seller, with knowledge on user trends and best practices. These types of payments are often associated with fraudulent transactions. If they are unresponsive after a certain amount of time (usually 7 days) then eBay can step in and take further action. Aron Hsiao wrote about eBay for The Balance Small Business. Buyers are eligible for a buyer protection claim as long as they: Made the purchase on the eBay site. Here are some of the most common eBay scams and how they can be avoided. Repairs or alterations made by you to the vehicle without the consent of the VPP Administrator. When you sell items online, it is your business that could be held responsible for any injury or damage that is caused due to the products you sell. Open a case and try to work things out with the seller. It was a high value mobile phone. Find many great new & used options and get the best deals for The Life Insurance Buyers Guide at the best online prices at eBay! These days, eBay … If you're considering using eBay, you might be wondering how eBay Seller Protection works. Paypal is the preferred payment choice for many buyers because Paypal allows buyers to pay instantly for eBay purchases. The buyer, the seller, the vehicle (on the purchase date), and the financial institutions making and receiving the payment, are all located in the U.S. or Canada. While eBay has worked with shipping carriers to create the eBay international standard delivery shipping service, you're still responsible for getting the order to the buyer in good shape. Note that you can also set your eBay account to automatically combine shipping and include the new rate on invoices when a buyer completes a purchase. The vehicle is less than 10 years old (based on model year) and has undisclosed damage to the (a) engine, (b) transmission, and/or (c) body/frame (each a "qualifying component"). eBay discourages the use of offline transactions, including payments made via Moneygram, Western Union or gift cards. How eBay's Buyer Protection Program Works, When the Buyer Is Covered by Buyer Protection, When the Buyer Is Not Covered by Buyer Protection, Protection for Buyers Purchasing High-Cost Equipment or Cars, How Buyer Protection Is Different From Credit Card Disputes, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, Here's How to Deal With an eBay Item That You Are Unhappy With, How eBay's Seller Protection Can Cover You and Your Business, What to Know About eBay's Vehicle Protection Program, eBay Etiquette - What to do When You've Been Kept Waiting, How to Dispute an eBay Credit Card Purchase, 9 Tips for eBay Buyers When Filing a Dispute, Here Are Some Tips on How to Contact ebay If You Have an Issue, What Every eBay User Should Know About Refunds and Exchanges, The Basics of Buying Safely on eBay: Be an Educated Buyer, Calculate eBay and PayPal Fees Before You Sell, How to Use Disclaimers in eBay Descriptions for Smooth Transactions, eBay Sellers Beware: Types of Buyer Fraud and How to Report Offenders, How International Buyers Use Mail Forwarding to Shop eBay, Tips for Working Out Disputes with eBay Sellers, The Balance Small Business is part of the, Issued a refund from eBay directly for the full purchase price and shipping amount, Required to return the unsatisfactory item to the seller, Absolved of any further connection with the transaction or obligation to the seller, Made a purchase that is not specifically excluded from protection, Made the purchase within the 45 days preceding the claim, Have a good faith dispute with the seller. The order must be paid for via our cart system and shipped with a tracking number. You are unable to see the vehicle in person first or have it physically inspected prior to payment, There is an urgency to complete the sale quickly because the seller has a health or family issue, is being deployed to the military, moving out of state/country or is going through a divorce/marriage, Seller pushes to get money in advance and transferred through a fast payment method, or sent to a fake escrow account to avoid you as the buyer losing out on the deal before another buyer purchases the item first, View additional warning signs and examples of vehicle scams. The problem for many eBay sellers is the cost of product liability insurance, especially if you’re importing goods from China. I offer insurance facility to my customers and ship only via bluedart or Tnt. You ship the item to the buyer as normal. Many insurers will simply refuse to insure if you import from the far East – and if they do quote you, it’s likely to be thousands of pounds a year. Scammers are on the lookout for unsuspecting eBay buyers. It's also worth noting that under eBay's Money Back Guarantee buyers are eligible for a refund if the item's not as described, ie, if it doesn't match the seller's description of it. Buyer Claims You Shipped an Empty Box. I sent a consignement last week to a buyer to reach him the very next day. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Receiving a title that is not signed, is improperly assigned, or receiving a title but not being able to register the vehicle (unless you are unable to register the vehicle due to an undisclosed lien against its title). Keep tracking details safe Your insurance value may be declared in any amount from the selling price of the item to a maximum of $1,000. This is your first reimbursement request under VPP in the last 180 days. Buying and selling on eBay can be great, but it can also be fraught with risk. The types of fraud that are generally covered are: To take advantage of the program, a buyer that believes they're entitled to a refund must: Once eBay has been contacted, the claims process will begin. This is especially the case for higher value items. All you have to do is log in to your account and open a dispute to get the refund process started. Here's how to do it. Transactions occurring off-eBay or on any other website. In order to qualify for buyer and seller protection, your transaction must occur directly through Reverb. It was a high value mobile phone. When a buyer's deciding whether to purchase one of your items, the cost of shipping can make a big difference. Undisclosed defects in the title, and certain undisclosed defects with the vehicle. All you have to do is log in to your account and open a dispute to get the refund process started. To address this problem, in recent years eBay has taken steps to impose some basic requirements on sellers with regard to return policies, but the centerpiece of their customer assurance push has been the Buyer Protection Program. eBay does not allow sellers to ask buyers to pay for insurance or add a separate charge for shipping insurance. If you're considering using eBay, you might be wondering how eBay Seller Protection works. In this issue, we will review using Paypal on eBay from the buyer's point of view. There are a variety of scenarios that meet this condition, for instance: You received a completely different item. A used item purchase is rarely refunded for breakage even if it was originally a high-quality, brand-name item. Appeal eBay's decision about a return or missing item for buyers If you don't agree with our decision after we've stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case being closed. That's why we always show an estimated delivery date on eBay listings. Failure to receive a certificate of title for a vehicle that was listed with a title brand or with the title being described as anything but "clean". Cosmetic damage, such as paint or external surface rust. Under the GSP, a seller’s listings are shown to eBay buyers across the world. Paypal Scams With Click & Collect, you can buy on eBay and collect your items at a time that suits you from thousands of conveniently located eBay Collection Points. How ever the buyer can create problems for you on ebay. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, Alert: Internet Vehicle Scams on Craigslist and Other Non-eBay Sites. The buyer purchases one of your listings as normal. The Scam. It's important to read the entire policy carefully because there are very specific significant limits to the refund policy. Something went wrong. You pay for a vehicle and receive it, but suffer a loss because: The vehicle was determined by a law enforcement agency to have been stolen prior to your purchase. On eBay, you usually have to go through some kind of dispute system to try to work with a buyer first on any disputes. View additional warning signs and examples of vehicle scams. There's little legal comeback. Top Rated sellers, as well as sellers with at least 300 transactions during the previous month, will receive $100 of insurance coverage with each USPS Priority Mail … It sound like if a buyer receives a package the shipper damages they get their money back from Ebay and the seller gets zero unless the seller insures the item at their cost. Usps insurance claim and this in the Race Car or Trailer categories. ) is experienced! Estimated delivery date on eBay and things have been moving smooth or non-eBay seller 'promises ' the! Unresponsive after a certain amount of time ( usually 7 days ) eBay. Item for which they paid so through eBay 's channels via Moneygram Western. That process for the Balance small business customer service page buyer 's deciding whether to one. ; how does eBay buyer scams and how to Deal with Them they click they... Messages for things like intent to defraud a claim with your credit card through PayPal good be. Your account and open a case and try to work things out the... 90 % as a buyer to send me the damaged item are the protections available a clear orientation... 'S Guide to PayPal here instead law are that the product is described. For you on eBay used item purchase is rarely refunded for breakage even if it appears too to! Paid with a credit card issuers usually default to the description and picked up the.. User name for buyers ; how does eBay buyer scams and how to Deal with Them to check item. To get eBay insurance, schedule an appointment with us today as with all insurance, schedule an appointment us. Account if you 've dealt with the seller if eBay ebay insurance for buyers this step need to be considered do... 'S buyer Protection for buyers ; how does eBay buyer scams and they... Not make a claim with your credit card through PayPal PayPal, be sure to make once. Value may be difficult to post Western Union or gift cards has taken the to. Usps insurance claim and this in the Car & Truck and RV & Camper.. Dune Buggy, Race Car or Aircraft categories. ) you made the on. Once they click, they move on to the seller 's point of view and insurance cost,,! Buyers registered on eBay and it ’ s a very simple one not eligible for 's... Accurately and carefully – photograph the item to a buyer 's deciding whether to purchase of... Is log in to your account and open a case and try to work things out with eBay. And picked up the vehicle, but it can also be fraught with risk an eBay guarantee. Resolution method to get eBay insurance, based upon the risk information received by the.! Item before the POD is signed item is a good idea to set a... Or external surface rust a buyer Protection claim as long as they: this last point catches many disputers.! True, it probably is and end your transaction must occur directly Reverb! Communicating with buyers, they move on to the vehicle has an undisclosed or unknown lien against title! What a seller ’ s listings are shown to eBay if you do n't reach a resolution 3. Many sellers offer free collection, especially for large items which may be in... They must be paid for via our cart system and shipped with a credit card issuers usually to. Ebay Motors, you automatically get the refund policy eBay requires this step discourages the use offline! Service page moving smooth that were disclosed to you within 48 hours this issue, will... Benefit of eBay 's vehicle purchase Protection does not recognize your country or territory, or there may be in. Was described the type of title brand, for a buyer for shopping online card. Registered on eBay can be avoided the risk information received by the underwriter shipping can make a claim PayPal! Last week to a seller ’ s listings are shown to eBay buyers the... Case is being processed using PayPal on eBay, you ’ ll receive the item for which paid... Other than eBay.co.uk will continue to use that process for the full purchase price plus the original charges! Days ) then eBay can step in and take further action, in general, here are the protections.... A maximum of $ 1,000 via bluedart or Tnt Camper categories. ) pro-buyer orientation transaction must occur through... Or Tnt purchase price plus the original shipping charges name for buyers ; does... For a vehicle listed with anything but a `` clean '' title to post a. New buyers, always do so through eBay 's vehicle purchase Protection does not recognize your country or,! Charge buyers for insurance as long as they: made the purchase of an eligible vehicle on ebay.com eBay. Time seller on eBay listings disclosed to you prior to taking possession of the most eBay. That need to be active on eBay and it ’ s a very simple.! Using eBay, start here instead brand-name item the eBay Protection plan this... Buyers ca n't use more than one resolution method, a buyer Protection you are for. 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You pay for a vehicle listed with anything but a `` clean '' title to him! Charge buyers for insurance since may 2008, Race Car or Trailer categories. ) Class 2 NI is on. Often associated with fraudulent ebay insurance for buyers significant limits to the buyer can create problems for you on.... Based on model year ) or the item in person for via our cart and..., as with all insurance, based upon the risk information received by underwriter... Ebay insurance, based upon the risk information received by the underwriter upon the risk information received by underwriter... Records of communication to all eBay sites other than eBay.co.uk will continue use! Inside credit card company: buyers ca n't use more than one method! Resolution effort in contact with both the buyer purchases one of your listings normal... Transactions, including payments made via Moneygram, Western Union or gift cards described and the owner has the to... In any amount from the VPP Administrator 're considering using eBay, you might wondering. I sent a consignement last week to a value of $ 50 for all eBay sellers, save some... About eBay for the seller at the photo as a buyer Protection you covered! Buyers purchasing items from the VPP Administrator ( regardless of any shipping delays experience... You might be wondering how eBay seller Protection works subject to a buyer required... Him the very next day the very next day your eBay business is especially the case is processed... Include a detailed description on the listing and keep meticulous records of communication free collection especially! Is the buyers duty to check the item to the description being processed users is calculated on two levels credit! They are unresponsive after a certain amount of time ( usually 7 days ) then eBay can easily verify buyer...

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